Responsible Gambling

At Vodds Casino, we are committed to providing a safe and responsible gambling environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.

Our Commitment

Vodds Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000) and adheres to all responsible gambling requirements set forth by UK legislation. We are dedicated to preventing gambling-related harm and supporting our customers in maintaining control over their gambling activities.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, gender, or background. Warning signs may include:

Spending more money or time gambling than you can afford
Chasing losses with bigger bets
Gambling to escape problems or negative emotions
Lying about gambling activities to family or friends
Neglecting work, family, or social responsibilities due to gambling
Borrowing money to gamble
Feeling anxious or depressed about gambling losses

Tools and Controls

We provide various tools to help you maintain control over your gambling:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you spend. Limits can be decreased immediately but increases require a 24-hour cooling-off period.

Loss Limits

Set limits on how much you can lose over a specific period to help manage your gambling budget.

Session Time Limits

Control how long you spend gambling by setting session time limits that will automatically log you out.

Reality Checks

Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.

Self-Exclusion

Temporarily or permanently exclude yourself from gambling on our platform. Self-exclusion periods can range from 24 hours to permanent exclusion.

Take a Break

Take a short break from gambling with our cooling-off feature, available for periods of 24 hours, 48 hours, 1 week, or 1 month.

Age Verification

Gambling is strictly prohibited for anyone under the age of 18. We use robust age verification systems and regularly monitor our platform to prevent underage gambling. If you suspect someone under 18 is using our services, please contact us immediately.

Getting Help

If you're concerned about your gambling or that of someone you know, help is available:

UK Support Organizations

GamCare
Free confidential support and advice
Phone: 0808 8020 133
Website: www.gamcare.org.uk
Live chat available 24/7

Gamblers Anonymous
Support groups for problem gamblers
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk

BeGambleAware
Information and support for responsible gambling
Website: www.begambleaware.org

GamStop
Free service to help you self-exclude from all UK licensed gambling sites
Website: www.gamstop.co.uk

Contact Us

If you need assistance with responsible gambling tools or have concerns about your gambling, our customer support team is available to help:

Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: +44 20 3808 9999 (Available Monday-Sunday, 9:00 AM - 11:00 PM GMT)

Staff Training

All Vodds Casino staff receive regular training on responsible gambling practices and are equipped to identify and respond to signs of problem gambling. Our team is committed to providing support and guidance to customers who may need assistance.

Regular Reviews

We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date with current best practices and regulatory requirements.

This page was last updated on March 15, 2026. For the most current information, please contact our customer support team.

Remember: Gambling should be fun. When the fun stops, stop.