Privacy Policy for Casino Vodds

Effective Date: March 15, 2026

Welcome to Casino Vodds. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information in order to provide and improve our services:

Personal Identification Information: such as your name, date of birth, email address, postal address, phone number, and payment details.
Account Information: username, password, and other registration details.
Usage Data: information about how you use our website, including your IP address, browser type, pages visited, time spent on pages, and clickstream data.
Device Information: device type, operating system, and mobile network information.
Location Data: approximate location based on your IP address or device location settings.
Communication Data: any correspondence you send to us, including customer support queries.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our gaming platform.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
To process transactions and manage payments.
To communicate with you, including sending account updates, promotional offers, and customer support responses.
To improve our website, services, and user experience through analytics and feedback.
To detect, prevent, and address fraud, security issues, and other prohibited activities.
To comply with applicable laws and regulations in the UK.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal data based on the following legal grounds:

Your consent, where required.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as improving our services and ensuring security.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers: trusted third parties who perform services on our behalf, such as payment processors, identity verification providers, and IT support.
Regulatory Authorities: when required by law or to comply with legal processes.
Affiliates and Partners: for marketing and promotional purposes, only with your consent.
Law Enforcement: to protect our rights, investigate fraud, or respond to legal requests.

5. International Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erase your data, subject to legal obligations.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise these rights, please contact us using the details below.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Casino Vodds Data Protection Officer
Email: [email protected]
Phone: +44 20 7946 0958
Address: 12 King’s Cross Road, London, WC1X 9HX, United Kingdom

Thank you for choosing Casino Vodds. We are committed to protecting your privacy and providing you with a safe and enjoyable gaming experience.